“It is an irony of my position that – although I’m surrounded by books every day – most of what I know about them is imparted by customers, the self-same customers whom my first instinct is to discourage from talking.”
Shaun Bythell wrote The Diary of a Bookseller in 2014. It was published three years later and went on to become an international bestseller. Confessions of a Bookseller has the same structure – short entries for each day of a year in Bythell’s life. Each month opens with a quote – in this volume from The Intimate Thoughts of John Baxter, Bookseller by Augustus Muir – followed by some personal thoughts on various aspects of books and bookselling. Bythell muses on: the habits of customers, the latent excitement and inherent risks of book acquisition, and the challenges he faces due to the existence of Amazon.
The author is proprietor of The Bookshop in Wigtown, a business he purchased in November 2001. He buys and sells second hand books, both in the shop and online. He is a native of Galloway and writes of the place with deep fondness. He is less complimentary about the part-time staff he employs and many of their customers, including regulars.
Written with caustic wit the daily entries take the reader through the seasons detailing tasks that must be completed associated with the business. Bythell has converted several rooms and buildings linked to his shop – which he lives above – to form meeting rooms and accommodation. These are well used by both locals and visitors to the region, especially during the Wigtown Festival in late September.
The diverse cast of characters are presented in less than flattering cameo although there is no rancour in the writing. Brief descriptions of encounters form the backbone of a book that strips away any dreamy preconceptions around the reality of running a bookshop. Unforeseen expenses include the need for a retrospective planning application and repairs to a collapsing chimney. Bythell must come up with ideas to offset costs as they may not be met by profits from book sales. Daily entries conclude with a tally of customer footfall and till receipts which provide a salutary reminder of the decline in high street spending as the public embrace the ease and convenience of the internet.
“I managed to get the ‘Death to the Kindle’ mug available for sale on Amazon. I wonder how long it will be before it is removed.”
Amazon’s focus on buyers rather than sellers, along with software issues processing listings and orders, provide ongoing headaches for Bythell. Customer expectations have also been altered by the behemoth, with those bringing in books to sell harbouring unrealistic views on value and purchasers demanding discounts.
Although best read in chronological order to keep abreast of ongoing developments this is a book that can be enjoyed in short fragments. The author offers up his trials and tribulations with a mix of mockery and dour humour, unafraid to admit to his personal peeves and shortcomings.
Any Cop?: Another slice of life as a bookseller with the added quirks of Bythell’s character, this was ultimately a diverting and congenial read.